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Developer Relations Engineer

Developer Relations Engineer

Remote

,  

Any location

Full-time

About Syntropy

Syntropy stack is a self-service solution that enables engineers to set up secure connectivity across all their endpoints in just a few clicks. If teams need to connect thousands of their endpoints, they can do so using our software agent in combination with container-orchestration systems like Kubernetes and configuration tools like Ansible.

Once devices are connected, syntropy controler automatically routes packets via the best possible path using our smart routing tech and leveraging all major cloud networks at once to form segmented flat networks. On top of this, we provide clear visibility and performance insights into each connection using our network management tool.

Syntropy Stack allows engineers to seamlessly create, automate, optimize and scale encrypted connections between any devices or services, running on a cloud, on-premise or edge locations. DevOps teams can automate workflows by defining network configurations in the YAML file, committing it to the version control system and deploying via CI/CD pipeline. To connect thousands of endpoints, they can use Syntropy software agent combined with container-orchestration systems like Kubernetes and configuration tools like Ansible. 

Syntropy is developed and managed by world-class network architects and software engineers, guided by a professional executive team, and supported by more than a dozen close partners, advisors, and activist investors.

Syntropy stack is a self-service solution that enables engineers to set up secure connectivity across all their endpoints in just a few clicks. If teams need to connect thousands of their endpoints, they can do so using our software agent in combination with container-orchestration systems like Kubernetes and configuration tools like Ansible.

About this role

In a developer relations engineer role, you'll be working alongside a cross-functional team, including marketing, growth, community, product, and engineering. You will help drive developer awareness, engagement, adoption, education and enablement. You will make Syntropy Stack known to developer audiences and foster a welcoming, inspiring and educational environment for our developer community.

For this role, we assume that you are technical enough to help us bridge the gap with our developer community. You are no stranger to code. Ideally, you have an understanding of networks, infrastructure management, operations and automation. You are eager to learn, and you are not afraid to think creatively. You are able to conduct independent research, learn new tools and technologies and present findings in a concise and not overly complicated way. You can effectively provide technical perspective and clearly translate developer feedback to our team. Finally, you are a natural writer with an ability to create meaningful content for developer audiences.

In this role, you will get a unique perspective across developer relations and marketing functions. You will help set the tone for our relationship with developers, directly influence our developer strategy and eventually help grow our developer relations team. 

In a developer relations engineer role, you'll be working alongside a cross-functional team, including marketing, growth, community, product, and engineering. You will help drive developer awareness, engagement, adoption, education and enablement. You will make Syntropy Stack known to developer audiences and foster a welcoming, inspiring and educational environment for our developer community.

For this role, we assume that you are technical enough to help us bridge the gap with our developer community. You are no stranger to code. Ideally, you have an understanding of networks, infrastructure management, operations and automation. You are eager to learn, and you are not afraid to think creatively. You are able to conduct independent research, learn new tools and technologies and present findings in a concise and not overly complicated way. You can effectively provide technical perspective and clearly translate developer feedback to our team. Finally, you are a natural writer with an ability to create meaningful content for developer audiences.

In this role, you will get a unique perspective across developer relations and marketing functions. You will help set the tone for our relationship with developers, directly influence our developer strategy and eventually help grow our developer relations team. 

Main responsibilities will be:
  • Work alongside a cross-functional team, including marketing, growth, community, product, and engineering, and be the key point of contact for technical expertise and developer community.
  • Directly influence developer community framework and strategy.
  • Create meaningful content for developer audiences, including blog posts, technical case studies and documentation. Help make our messaging resonate with developers.
  • Build developer ecosystems around the Syntropy platform.
  • Help to identify key developer personas for Syntropy offerings.
  • Be the developer community's primary point of contact, moderate content in community channels, answer questions or route questions to the engineering team, and encourage activity by engaging with the community.
  • Continually research Cloud, DevOps, Networking and Open Source landscapes. Track developer and industry trends. Present findings to the team.
  • Identify and develop content opportunities and use-cases.
  • Engage and advocate for a broader developer community in a digital environment, as well as attend and participate in online conferences, meet-ups, community and DevOps events.
Requirements:
  • Bachelor's degree in Computer Science, Engineering, Business or Marketing or relevant work experience.
  • Superb written and verbal communication skills in English and ability to write technical and meaningful content resonant with developer audiences.
  • Experience with user moderation in a digital or online environment.
  • Have sufficient technical proficiency to be able to work cooperatively with, and gain the respect of the developers.
  • Experience writing code. Familiarity with networks, infrastructure management, operations, automation and relevant tools (Ansible, Terraform, Kubernetes, Docker, etc.) is preferred. 
  • Ability to take the initiative and deliver projects with little supervision.
  • Ability and desire to work in a results-oriented, fast-paced team environment, adapting quickly and succeeding in frequently changing environments.
  • Credible and robust presence in social media channels meaningful to developers is a big plus.
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