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Technical Content Manager

Technical Content Manager

Remote

,  

Anywhere

Full-time

About Syntropy

Syntropy stack is a self-service solution that enables engineers to set up secure connectivity across all their endpoints in just a few clicks. If teams need to connect thousands of their endpoints, they can do so using our software agent in combination with container-orchestration systems like Kubernetes and configuration tools like Ansible.

Once devices are connected, syntropy controler automatically routes packets via the best possible path using our smart routing tech and leveraging all major cloud networks at once to form segmented flat networks. On top of this, we provide clear visibility and performance insights into each connection using our network management tool.

Syntropy transforms the public internet into a secure and user-centric internet, where encryption and optimized performance are built-in and automatically enabled for anything and everything connected to it.


Our technology is compatible with the current internet yet allows for the complete utilization of resources. It removes bottlenecks and limitations, ensures security and optimization by default, and unlocks greater scalability potential for future technologies and applications.

Syntropy transforms the public internet into a secure and user-centric internet, where encryption and optimized performance are built-in and automatically enabled for anything and everything connected to it.


Our technology is compatible with the current internet yet allows for the complete utilization of resources. It removes bottlenecks and limitations, ensures security and optimization by default, and unlocks greater scalability potential for future technologies and applications.

About this role

We  are looking for a Technical Content Manager to lead the team of technical writers and support creating, editing, and maintaining content for technical audiences.  


Ideally, you are an ex-engineer or existing engineer who knows a thing or two about delivering and scaling applications in the cloud environments, and you are no stranger to general DevOps and Networking concepts. Previous experience as a content manager would be a big plus.


As the Technical Content Manager, you will design themes and topics for technical writers that align with the overall marketing strategy, ensure that the content pipeline runs smoothly and that the content produced is of a high standard and quality.

We  are looking for a Technical Content Manager to lead the team of technical writers and support creating, editing, and maintaining content for technical audiences.  


Ideally, you are an ex-engineer or existing engineer who knows a thing or two about delivering and scaling applications in the cloud environments, and you are no stranger to general DevOps and Networking concepts. Previous experience as a content manager would be a big plus.


As the Technical Content Manager, you will design themes and topics for technical writers that align with the overall marketing strategy, ensure that the content pipeline runs smoothly and that the content produced is of a high standard and quality.

Main responsibilities will be:
  • Lead the team of 20+ part-time technical writers and support them where needed.
  • Continually design themes and topics for content that support marketing strategy.
  • Review and edit content to improve the quality or style, make it compelling for technical audiences, and ensure that it supports marketing and developer relations goals.
  • Ensure that the content pipeline runs smoothly and the content backlog is regularly managed and prioritised.
  • Review the code produced by technical writers or collaborate with engineering and developer relations teams to ensure that the code is functional and up to quality standards.
  • Collaborate with the engineering team to create topics for the internal engineering blog and support the internal content production.
  • Collaborate with stakeholders to create solutions for their needs.
Requirements:
  • Technical experience is a must. First and foremost, we are looking for an engineer coming from an Ops or Networking background. Ideally, you have delivered applications over multi-cloud or hybrid-cloud infrastructure, worked with containers, deployment automation, config management, CI/CD or deployed any networks. However, curiosity and the will to learn are the most important qualities, so do not be discouraged if you are not expert in these fields.
  • The ability to explain and summarise technical topics in a clear and concise manner.
  • Demonstrable experience in technical content writing or editing.
  • Proven experience successfully working in a fast-paced environment (startups, tech companies etc.).
  • Strong stakeholder management skills, with the ability to work internally across marketing, developer relations and engineering teams.
  • Excellent organisational skills.
  • Excellent and well-rounded communication skills - written, oral, presentation etc.
You get:
  • Professional & personal development budget worth $2000 annually.
  • An innovative and attractive compensation structure (salary + company-issued cryptocurrency tokens as bonus).
  • Flexible working hours (office & remote work) .
  • A possibility to grow into different roles with higher levels of responsibility.  
  • The opportunity to be a part of a dynamic and ambitious start-up team at an exciting time of growth.

Syntropy embraces diverse applications. Apply today!